Privacy Statement

Last updated: 10 August 2026

This Privacy Statement explains how Pravas Sustainable Technologies Ltd (“we”, “us”, “our” or “the Company”) collects, uses, stores and protects personal information when you visit https://www.solarpanelsrecycling.co.uk (the “Website”), contact us, submit an enquiry or use our services.

We are committed to protecting your privacy and handling personal information fairly, lawfully and transparently.

This Privacy Statement should be read together with our Cookie Policy.

1. Who we are

The Website is operated by:

Pravas Sustainable Technologies Ltd

Company Registration No.: 08862439

Registered/Business Address:
Unit A1, Worcester Trading Estate
Worcester
WR3 8HR
United Kingdom

Email: contact@pravas.co.uk
Telephone: 03330 388 377
Mobile: 07891 977 017

For the purposes of applicable UK data protection legislation, Pravas Sustainable Technologies Ltd is the organisation responsible for personal information processed through this Website and in connection with our services.

2. Personal information we may collect

Depending on how you interact with our Website and our business, we may collect the following categories of personal information.

Information you provide directly

When you contact us, submit an enquiry, request a quotation or otherwise communicate with us, we may collect:

  • your name;
  • company or organisation name;
  • job title or position, where provided;
  • email address;
  • telephone or mobile number;
  • business or postal address;
  • details of your enquiry;
  • information relating to your solar panel recycling, recovery, collection or disposal requirements;
  • project or site information provided by you; and
  • any other information you choose to provide.

Information collected automatically

When you visit our Website, certain technical information may be collected automatically, depending on the cookies and technologies enabled on the Website.

This may include:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • language and general location information;
  • pages visited;
  • date and time of visits;
  • referring website or source;
  • interactions with Website content; and
  • technical information relating to Website performance, security and functionality.

Some of this information may be collected through cookies or similar technologies.

Please see our Cookie Policy for further information.

3. How we use your personal information

We may use personal information to:

  • respond to enquiries and requests;
  • provide information about our services;
  • prepare quotations, proposals and commercial documentation;
  • assess recycling, recovery, collection or disposal requirements;
  • arrange or provide services requested by you;
  • communicate with customers, prospective customers, suppliers and business contacts;
  • manage customer and business relationships;
  • maintain records of enquiries, communications and transactions;
  • operate, maintain and improve our Website;
  • monitor and maintain Website security;
  • detect, prevent and investigate fraud, misuse or security incidents;
  • administer our business;
  • comply with legal, regulatory and accounting obligations;
  • establish, exercise or defend legal claims; and
  • send marketing communications where permitted by applicable law.

We will only use personal information for purposes that are compatible with the purposes for which it was collected, unless otherwise permitted or required by law.

4. Legal bases for processing

Where UK data protection legislation applies, we process personal information on one or more of the following legal bases.

Consent

We may process personal information where you have provided valid consent.

This may apply, for example, to certain non-essential cookies, analytics technologies or marketing communications.

Where processing is based on consent, you may withdraw your consent at any time.

Contract

We may process personal information where this is necessary to enter into or perform a contract with you.

This may include processing information necessary to provide our services, arrange collections, prepare quotations or manage an existing business relationship.

Legitimate interests

We may process personal information where this is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.

Our legitimate interests may include:

  • responding to business enquiries;
  • developing and managing customer relationships;
  • operating and improving our Website;
  • promoting and developing our services;
  • maintaining information and Website security;
  • preventing fraud and misuse; and
  • managing and protecting our business.

Legal obligation

We may process personal information where necessary to comply with a legal, regulatory, accounting or other statutory obligation.

Legal claims

We may process personal information where necessary to establish, exercise or defend legal claims or protect our legal rights.

5. Website enquiries and contact forms

If you contact us through the Website, by email, telephone or another communication channel, we may use the information you provide to:

  • respond to your enquiry;
  • provide information about our services;
  • assess your requirements;
  • prepare a quotation or proposal; and
  • provide services where requested.

We may retain records of enquiries and communications for legitimate business, administrative, legal and regulatory purposes.

Please do not submit sensitive personal information through a general enquiry form unless it is specifically required for the service you are requesting.

6. Solar panel recycling and project information

If you contact us regarding solar panel recycling, recovery, collection, processing or disposal services, we may process information relating to your requirements.

This may include:

  • type of solar panels or equipment;
  • approximate quantities or volumes;
  • project information;
  • collection or logistics requirements;
  • site or location information;
  • business or organisation details;
  • relevant dates and times; and
  • other information necessary to assess or provide the requested service.

Where this information relates to an identifiable individual, it may constitute personal information and will be processed in accordance with this Privacy Statement.

7. Cookies and similar technologies

We may use cookies and similar technologies to:

  • operate and secure the Website;
  • maintain essential functionality;
  • remember certain preferences;
  • analyse Website usage;
  • improve Website performance; and
  • support marketing activities where applicable.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

Please see our Cookie Policy for detailed information about our use of cookies.

8. Analytics

Where analytics services are used, they may help us understand how visitors use the Website and how we can improve its content, functionality and performance.

Analytics technologies may collect information such as:

  • pages viewed;
  • Website interactions;
  • browser and device information;
  • approximate geographic information;
  • referral sources; and
  • technical usage information.

Where consent is required, analytics technologies will only be activated after the appropriate consent has been obtained.

9. Marketing

We may use personal information to communicate with existing or prospective customers about our services, company developments, industry information or other relevant business matters where permitted by applicable law.

Where consent is required, we will obtain consent before sending relevant marketing communications.

You can opt out of marketing communications at any time by:

  • using the unsubscribe option included in the relevant communication; or
  • contacting us directly.

Opting out of marketing communications will not affect other lawful communications relating to services, contracts, enquiries or existing business relationships.

10. Sharing personal information

We do not sell or rent personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business, provide our services or comply with legal obligations.

These may include:

  • website hosting providers;
  • IT and technical service providers;
  • website analytics providers;
  • email and communications service providers;
  • customer relationship management and business software providers;
  • professional advisers;
  • accountants and auditors;
  • legal advisers;
  • payment or financial service providers, where applicable;
  • logistics and service partners where necessary to provide requested services; and
  • government, regulatory or law-enforcement authorities where required or permitted by law.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure appropriate contractual, confidentiality and security arrangements are in place.

11. International transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate measures to ensure that the transfer is lawful under applicable UK data protection legislation.

Depending on the circumstances, this may include relying on:

  • UK adequacy regulations;
  • an International Data Transfer Agreement;
  • the UK Addendum to EU Standard Contractual Clauses; or
  • another lawful transfer mechanism recognised under applicable law.

12. How long we keep personal information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • the nature and amount of information;
  • the purpose for which it was collected;
  • whether we have an ongoing business relationship with you;
  • legal, regulatory, accounting or reporting requirements;
  • legitimate business requirements; and
  • the need to establish, exercise or defend legal claims.

When personal information is no longer required, we will securely delete it or anonymise it where appropriate.

13. Data security

We take reasonable technical and organisational measures to protect personal information against:

  • unauthorised access;
  • accidental loss;
  • destruction;
  • alteration;
  • unauthorised disclosure; and
  • other unlawful or unauthorised processing.

However, no website, electronic communication or storage system can be guaranteed to be completely secure.

14. Your data protection rights

Under applicable UK data protection legislation, you may have the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal information in certain circumstances;
  • request restriction of processing in certain circumstances;
  • object to certain processing;
  • object to direct marketing;
  • request portability of certain personal information;
  • withdraw consent where processing is based on consent; and
  • complain to the Information Commissioner’s Office.

These rights are subject to certain legal conditions, exemptions and limitations.

15. Exercising your rights

If you wish to exercise any of your data protection rights, please contact us:

Pravas Sustainable Technologies Ltd
Unit A1, Worcester Trading Estate
Worcester
WR3 8HR
United Kingdom

Email: contact@pravas.co.uk
Telephone: 03330 388 377
Mobile: 07891 977 017

We may need to request additional information to verify your identity before responding to certain requests.

We will respond to valid requests within the timeframe required by applicable data protection legislation.

We will not normally charge a fee for exercising your data protection rights. However, applicable law allows a reasonable fee to be charged in certain circumstances, including where a request is manifestly unfounded or excessive.

16. Complaints

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.

You also have the right to complain to the UK’s supervisory authority for data protection:

Information Commissioner’s Office (ICO)

Information Commissioner’s Office (ICO)

The ICO provides information about data protection rights and how to make a complaint.

17. Children’s privacy

Our Website and services are primarily intended for businesses, organisations and general users.

We do not knowingly collect personal information from children for purposes that are inappropriate or unlawful.

If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

18. Third-party websites

Our Website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy and cookie policies of third-party websites before providing them with personal information.

19. Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect:

  • changes to our services;
  • changes to the Website;
  • changes in technology;
  • changes in applicable legislation or regulatory guidance; or
  • changes to our privacy practices.

The “Last updated” date at the top of this Statement indicates when it was most recently revised.

20. Contact us

For questions about this Privacy Statement, our processing of personal information or your data protection rights, please contact:

Pravas Sustainable Technologies Ltd
Company Registration No.: 08862439

Unit A1, Worcester Trading Estate
Worcester
WR3 8HR
United Kingdom

Email: contact@pravas.co.uk
Telephone: 03330 388 377
Mobile: 07891 977 017

Website: https://www.solarpanelsrecycling.co.uk

Privacy Statement last updated: 10 August 2026